Information pursuant to Section 5 TMG (Telemedia Act):

Bruckmühler Str. 29
83052 Bruckmühl

Represented by:

Florian Aulinger


Telephone: 08061 / 98 945-0
Fax: 08061 / 98 945-99

Register entry:
Entry in the commercial register
Court of registration: Traunstein
Register number: HRB 1737
VAT ID no. pursuant to Section27 a Umsatzsteuergesetz (Value Added Tax Act): DE217547500

Dispute resolution:

The European Commission provides a platform for online dispute resolution (ODR), which you can find here

We are neither willing nor required to participate in dispute resolution proceedings before a consumer arbitration board.

Liability for content:

As a service provider we are responsible pursuant to Section 7 (1) TMG for our own content on these pages in accordance with the general laws. Pursuant to Sections  8 to 10 of this law, we are, however, not required as a service provider to monitor third-party information that has been transmitted or stored or to investigate circumstances that suggest illegal activity.

Obligations to remove or block the use of information when required under general legislation remain unaffected by this. Liability in this respect is, however, only possible from the time when we become aware of a specific breach of the law. If we become aware of such infringements, we will remove such contents immediately.

Liability for links:

Our offer contains links to external, third-party websites; we have no influence over their contents. For this reason, we are not able to offer a guarantee for such external contents. The respective provider or operator is responsible for the contents of linked sites at all times. The linked pages were checked for possible breaches of the law at the time when they were linked. No illegal contents were identified at the time when they were linked.
A permanent check of contents on linked pages cannot reasonably be expected without specific indications of a breach of the law. If we become aware of such infringements, we will immediately remove such links.


The contents and works on these web pages created by the website operators are subject to German copyright law. The written permission of the respective author or creator is required for copying, processing, distribution or any other use not permitted under the constraints of copyright legislation. Downloads and copies from this site are only permitted for private use and not for commercial purposes.
Copyrights of third parties are complied with in respect of any contents on this site which the operator has not produced. Third party contents in particular are labelled as such. If you nevertheless notice a breach of copyright, we ask you to notify us accordingly. If we become aware of such offences, we will remove such contents immediately.

Return shipments:

Please note that the following address applies for returns from AT/D/CH:

Bruckmühler Str. 29
D-83059 Bruckmühl/Heufeld

For returns from all other countries, the general importer address of the relevant country applies.


  1. Duration of warranty

SHADESIGN GmbH grants you a two-year warranty from the date of invoice when you purchase their products. Irrespective of this, your statutory warranty claims continue to exist.

  1. Area of application

The warranty applies to sun protection products sold and installed in Germany and other countries of the European Community.

  1. Warranty cover

UV resistance or colour fastness of the fabric
Tear resistance of the seams.
Functionality of the columns and wall brackets.
Durability of the varnish or coatings.

  1. Warranty conditions

SHADESIGN GmbH undertakes to provide the purchaser of the product that does not meet the specified characteristics with a free repair or free replacement delivery during the warranty period in response to a written request. Any other reimbursement for transport costs, installation, reinstallation, disassembly and assembly costs or any other expenses are excluded from the warranty. Any further loss or damage or direct or indirect loss is excluded from this warranty.

  1. Application of the warranty

This warranty is applicable with

  • a copy of the purchase documentation (invoice)
  • a clear description of the damage that has occurred
  • a written authorisation for a check of the installation by SHADESIGN or by a third party company authorised by the SHADESIGN GmbH.
  1. b) for SHADESIGN products that have been delivered, handled, stored and installed under normal conditions and in compliance with all SHADESIGN technical instructions.

    c) in the case of transport damage:

in the case of visible transport damage, this damage must be recorded on the receipt papers immediately upon receipt. In addition, SHADESIGN GmbH must be notified immediately about the damage (pictures, description of damage)
in the case of hidden transport damage, this must be reported to SHADESIGN GmbH no later than three days after receipt of the goods (pictures, description of damage).

  1. Exclusion of warranty

The warranty does not cover damage caused by improper use (here are some examples that are by no means exhaustive):

when using connecting and fastening elements or accessories that are not suitable for SHADESIGN GmbH products:

  • if installation and care instructions are not observed
  • if operating instructions are not observed
  • in the case of faulty installation or non-compliance with installation instructions
  • in the case of repairs and modifications carried out by the customer, in the case of chemical and physical effects on the material surface caused by improper use, for example damage caused by sharp objects if harm is caused by an external effect or in the case of hail damage in general.
  1. Place of jurisdiction

The competent court of jurisdiction for all disputes concerning the interpretation, application and execution of this document shall be the district court of Rosenheim.

Bruckmühl, 01.04.2018